Our Commitment to Your Privacy
At Simfex digital private limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1 Consent
By visiting this website https://connectpay.in ("Website") you agree to be bound by the terms and conditions of Simfex digital private limited Privacy Policy. If you do not agree please do not use or access this Website.
Important Note
By mere use of the Website, even visiting any single page, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
This Privacy Policy is incorporated into and subject to the terms of use provided at https://connectpay.in/terms-conditions ("Terms of Use"). This Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.
2 No Warranties
Disclaimer
This Website including the information and materials, and any software made available, are provided "as is" and "as available" without any representation or warranty.
Connectpay shall take commercially reasonable endeavours to keep the Website free from any kind of unauthorised access, computer viruses, however, Connectpay cannot warrant that the Website shall be free of any computer viruses or any unauthorised access.
We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.
3. Limitation of Damages
In no event shall Connectpay or any of its subsidiaries, affiliates, their directors, officers, employees, representatives and service providers be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this web site or any linked web site, even if Connectpay is expressly advised of the possibility of such damages. Connectpay accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
In the event Connectpay is found liable, despite the limitation above, for any proven and actual loss or damage which arises out of or in any way connected with any of the occurrences described above, then you agree that the liability of Connectpay shall be restricted to, in the aggregate, any service/transactional fees paid by you to the Connectpay in connection with such transaction(s) on this Website, if applicable.
4. Security
Despite our best efforts, you will appreciate that no data security measures can guarantee 100% security. You should therefore take steps to protect against unauthorised access to your password, phone and computer. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorised password activity.
5. Unlawful Use of This Website
We reserve the right to investigate complaints or reported violations of this Privacy Policy and to take any action as deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons, or entities relating to users profiles, e-mails, addresses, usage history, posted materials, IP addresses and any other information if required by the appropriate authorities.
6. Governing Law and Jurisdiction
This Website is for informational purposes only and should not be construed as technical advice of any manner you are solely responsible for any act or transaction undertaken by you. By viewing/accessing the Website you agree to the exclusive jurisdiction of the courts at Bhubaneswar, India in respect of any action arising there from or related thereto.
7. Sharing of Personal Information
We use the information we collect to provide and improve our services. This includes:
- Providing you the services that you have requested
- Telling you about exciting offers which we think you will value
- Customizing the content and advertising that you see on the Website
- Improving your experience on the Website and with Connectpay
- As otherwise described to you at the point of collection or with your consent
- As permitted by applicable law, to assist us in advertising our products and services in various mediums including, without limitation, sending promotional emails, advertising our services on third party sites and social media platforms, direct mail, and by telemarketing
- To protect our customers, employees or property — for instance, to investigate fraud, harassment or other types of unlawful activities involving Connectpay or its affiliates and third parties that we do business with, and to enforce this Privacy Policy, as well as our Terms of Service
Information Correction and Opt-out
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please contact us with details of the correction requested.
Connectpay may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and, in the event, that you choose to not receive such mailers, we will take all steps to remove you from the list.
Third Party Links
Connectpay provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates, service providers and sponsors of the Website. You agree that Connectpay is not in control of and is not responsible for the availability of, content provided on, accuracy and completeness of information on, third party web sites. The User is requested to peruse the policies posted by such third party web sites regarding their privacy policy and terms of use, before using/accessing such web sites.
Connectpay is not responsible for third party content accessible through the Website, including opinions, advice, statements and advertisements, and you shall bear all risks associated with the use of such content. Connectpay is not responsible for any loss or damage of any sort user may incur from dealing with any third party.
In the event, you intend to delete the information submitted by you to Connectpay from Connectpay's database, you shall inform us about the same at support{{ strtolower(config('app.name')) }}.com. It is clarified, that after such request, you will not be able to access all the services and content available on the Website.
9 User Generated Content
We may invite you to post content on the Website, including your comments, pictures, and any other information that you would like to be available on the Website.
Content Responsibility
If you post content on the Website, the information that you post will be available to other visitors of Website. You shall be solely responsible for any such information, picture, review, content, remarks, etc. posted by you.
10 Policy Review & Updates
This policy will be reviewed by us as and when required and the same may change at any time. The latest & most updated policy can always be found at https://connectpay.in/privacy-policy/
Stay Updated
While we will make reasonable efforts to keep you posted on any updates to this privacy policy, we recommend that you review this policy periodically to ensure you are aware of any changes.
This Privacy Policy shall apply uniformly to Connectpay's desktop website, mobile WAP site & mobile applications.
11 How To Contact Us
Technical Support
If you have a technical or general support question, please visit our contact page to reach out to us directly.
Security Issues
If you suspect your Connectpay account has been hacked or taken over, please contact us immediately through our contact form.
Grievance Officer
Connectpay carries on the business of technology and distribution of mobile banking, mobile payments, financial inclusion and other financial services. Connectpay is desirous of extending digital financial services to the common man through the use of Connectpay Platform as a Business Correspondent of various banks.
Important Disclaimer
Connectpay WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING ANY LOSS OF REVENUE, PROFITS, GOODWILL, USE, OR DATA), Connectpay PLATFORM SERVICES EVEN IF Connectpay HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.
Security Responsibility
Mobile Security
Financial transactions are linked to your registered mobile number. Report loss/theft immediately.
Geographic Limits
Connectpay Payment Platform is available for use in India only.
Account Security
Users are solely responsible for ensuring the security of their username and passwords.